Decipher Sentiments from Customer Reviews in Real-Time
Overview
Consumers’ online reviews hold massive influence, making it crucial for businesses to
understand and interpret this feedback. With countless reviews and real-time voice
interactions daily, manual analysis is impossible. SentiX’s AI-powered sentiment turns (live
speech and written) feedback into actionable insights. By decoding customer sentiments,
businesses can make smarter decisions, improve experiences, and boost success.
Key Features
Domain and theme agnostic
Custom lexicon support
Sentiment scoring
Sentiment trend analysis
Multiple data source integration
Real-time analysis
Analyze customer feedback, identify trends,
address concerns promptly, and make informed
decisions, to ensure a competitive edge.
The SLK Advantage
Comprehensive Jargon Analysis
Deeply understand industry-specific language and nuances for more precise sentiment analysis.
Accurate Sentiment Detection
Identify and measure the intensity and direction of domain-specific sentiments with precision.
Long-Term Trend Monitoring
Continuously track evolving sentiment trends & promptly address negative shifts using real-time data.
